WhatsApp For Business Goes Live In India

WhatsApp For Business Goes Live In India

WhatsApp For Business Goes Live In India

by January 27, 2018

Have you received WhatsApp message from BookMyShow or MakeMyTrip recently? Now, expect more brands to contact you on WhatsApp, as the messaging company has rolled out a special service for businesses. Simply called, WhatsApp for Business, this service enables brands and companies better connect with its customers.

The WhatsApp for Business app is free and available for businesses in India. WhatsApp claims that using this service, businesses can help customers with useful information such as a business description, email, or store addresses.

This version of WhatsApp will come with messaging tools. For example, brands can use quick replies feature that answers to frequently asked questions. Then, there will be tools to measure metrics like the number of messages read to see what’s working. This will be very useful for targeted marketing.

According to WhatsApp, over 80% of small businesses in India say WhatsApp helps them communicate with their customers. It also helps them grow the business. It is expecting that the new tools for businesses will make things even better.

WhatsApp for Business is currently available in India, Indonesia, Italy, Mexico, the U.K. and the U.S. You can download it from here.