Apple Acknowledges Cellular Failure Issue In iPhone 7

Apple Acknowledges Cellular Failure Issue In iPhone 7

Apple Acknowledges Cellular Failure Issue In iPhone 7

by February 4, 2018

If your iPhone 7 has suddenly stopped working on cellular network, you are not alone. After a bunch of complains raised in its official forums, the Cupertino-based company has acknowledged the issue. On its official support page, the company has stated that a “small percentage” of iPhone 7 devices may show “No Service” in the status bar (even if cellular coverage is available), due to a component that has failed on the main logic board.

Apple adds that the affected units were manufactured between September 2016 and February 2018. These devices were sold in China, Hong Kong, Japan, Macao, and the U.S.

As a solution, Apple is offering to repair affected phones free of charge. So, if you have bought your phone from abroad, you should check your device’s eligibility. All you need to do is find out the model number on the back of your iPhone 7. If it is A1660, A1780, A1660, or A1779, you should contact your local Apple Authorised Service Provider. Keep in mind though that, Apple India may refuse to service the handsets bought outside of the country.

The program covers affected iPhone 7 devices for 2 years after the first retail sale of the unit. If you have already fixed your device, Apple will email you to arrange for reimbursement.